Refund policy

At Savage Storm Apparel, we want you to be completely satisfied with your purchase. If you’re not happy with your order, our return and refund policy makes it easy to return items for a refund or exchange.

Eligibility: Items must be returned within 15 days of the delivery date. To be eligible for a return, items must be unused, unworn, and in the same condition that you received them, including original packaging and tags.

Non-Returnable Items: Certain items are non-returnable, such as sale items, gift cards, or intimate apparel.

Return Process: To initiate a return, please contact our customer service team at: savagestormapparel@gmail.com with your order number and reason for return. We will provide you with instructions on how to return your items.

Return Shipping: Customers are responsible for return shipping costs unless the item received was incorrect or damaged. We recommend using a trackable shipping method to ensure your return is safely received.

Refund Process: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 days.

Partial Refunds: In certain situations, only partial refunds are granted (if applicable). For example, any item not in its original condition, damaged, or missing parts for reasons not due to our error may be subject to a partial refund.

Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [Customer Service Email].

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at savagestormapparel@gmail.com and we will guide you through the process.

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

For any questions or concerns regarding returns and refunds, please contact our customer service team at savagestormapparel@gmail.com 

This policy provides clear guidelines for customers on how to return items and receive refunds or exchanges while allowing you to adjust specific details such as return timeframes or non-returnable items.